Last updated: July 7, 2025
Digital Bliss is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you interact with our AI customer service chatbot via WhatsApp.
1. Information We Collect
We do not collect, store, or share any personal data from users.
When you communicate with our chatbot via WhatsApp:
- The messages are processed in real time to generate responses.
- No message content is stored on our servers.
2. Data Usage
- Your data is only used temporarily to provide a response.
- We do not use your information for marketing, profiling, or analytics.
3. Third-party Access
- We do not share any information with third parties.
- The chatbot operates through Meta’s WhatsApp Business API. Meta may have its own data policies, which you can consult here.
4. Data Security
We follow industry-standard practices to ensure the security and confidentiality of user interactions. No data is stored after your session ends.
5. Your Rights
As no personal data is retained, you do not need to request access, correction, or deletion. However, if you have any questions or concerns, feel free to contact us.
Contact:
Digital Bliss – abboud@digital-bliss.fr